Thank you for shopping at Fit n Fly! We want to ensure that your experience with us is seamless and enjoyable. Please read the following shipping policy to understand how we process and deliver your orders.
1. Shipping Partners:
Our shipping services are provided by Shiprocket, a reliable third-party logistics partner. Shiprocket handles the fulfilment, dispatch, and delivery of our products to ensure they reach you in the best condition and within the specified timeframe.
2. Shipping Regions:
Fit n Fly currently ships within [insert regions or countries where you offer shipping services]. We are continuously working to expand our shipping capabilities and reach more customers globally.
3. Order Processing Time:
Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or special promotions, processing times may be extended, and we appreciate your patience.
4. Shipping Time:
Shipping times vary depending on your location and the shipping method chosen during checkout. Please refer to the shipping options available at the time of purchase for estimated delivery times.
5. Shipping Costs:
Shipping costs are calculated based on the weight of your order and the shipping destination. The total shipping cost will be displayed during the checkout process, allowing you to review and confirm before completing your purchase.
6. Order Tracking:
Once your order is shipped, you will receive a confirmation email with tracking information. You can track your order’s progress in real-time through the provided tracking link. If you encounter any issues with tracking or delivery, please get in touch with our customer support team at info@fitnfly.in
7. Delivery Attempts:
Our shipping partners will make reasonable attempts to deliver your package to the provided address. If multiple delivery attempts are unsuccessful, the package may be returned to the nearest distribution centre or our warehouse. Please ensure accurate and complete address information is provided to avoid delivery issues.
8. Customs and Duties:
For international orders, customs and duties may apply depending on the destination country. Fit n Fly is not responsible for any additional charges incurred during customs clearance. Please check with your local customs office for more information on potential fees.
9. Lost or Damaged Items:
In the rare event that your order is lost or damaged during transit, please contact our customer support team immediately at [info@fitnfly.in]. We will work with our shipping partner to investigate and resolve the issue promptly.
10. Returns and Exchanges:
For information on returns and exchanges, please refer to our Return Policy page.
Contact Information:
If you have any questions or concerns about our shipping policy, please contact us at [info@fitnfly.in] or [+91-8889999938].
Fit n Fly Private Limited reserves the right to update or modify this shipping policy at any time without prior notice. Please review this policy periodically for any changes.
Thank you for choosing Fit n Fly! We appreciate your business.